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Frequently Asked Questions (FAQs)

How we choose claims to be fact-checked
The FactCheckHub verify information whether text or visual or audio uttered or shared in public spaces or public mediums like social media, TV, Radio and so on. Such information could be from government officials – elected and non-elected, celebrities, public figures, interest groups and so on. To avoid verifying opinions we ask if the claim – text, audio, video, statement – is based on verifiable fact. The claim must be one that is capable of leaving a particular impression that may be misleading to members of the public. It must also be of significance. The claim must be something likely to be shared by others. It must be something that would make an average person wonder if it is true or not.
Our Process
As an independent non-profit media organisation, the FactCheckHub is deliberate and strategic while sourcing for claims. Social media platforms serve as major sources of claims, whether it is true or false. These assertions can come in form of tweets on Twitter, Facebook posts, WhatsApp viral messages and lots more. Claims from speeches and posts on Instagram and YouTube accounts, websites and blogs are also a good sources for claims. We are mindful of trending claims and those that have generated reactions, using our social media monitoring tools. Beyond these strategies, the FactCheckHub reaches out to different groups on social media to present suspected claims, misinformation and unverified information considered untrue or misleading. In sourcing these claims, however, we try to ensure that unpopular claims or tweets shared by individuals with insignificant followers are archived but not fact-checked immediately. This is to deliberately avoid amplifying claims that do not have potential to spread fast. We also encourage readers to suggest claims via email to info@factcheckhub.com and a dedicated WhatsApp number; we often fact-check statements submitted by the readers, after selecting the most significant ones among them.
Our on-the-record sourcing
The role of sources in verifying claims cannot be overemphasised. At FactCheckHub, we value our sources, especially the human sources, which include experts from different fields of endeavour. Aside from policy documents, reports, human sources have been our major source of validating claims and they are fully identified by name and designation/title in our published reports. We also try to keep every interview with our sources on – the -record, thus allowing readers to see or hear the source’s exact words and know who the source is. Generally, our claim reviewing process entails checking what other fact-checkers have done regarding any claim; carrying out a thorough Google search on the topic and extensive search of relevant online and offline databases; consultation with a variety of experts; a preliminary review of the written report and all evidence obtained. Thereafter, we conduct a final review of available evidence and crosscheck the written report before publishing on our website.

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